There are hundreds of collection agencies and billing services. Here's why businesses across the US choose FAMS — and keep choosing us for decades.
Founded in 1993. Still delivering award-winning results over three decades later.
No flat-rate traps. Every engagement is priced around your specific volume and needs.
Multiple industry performance awards — recognized by major creditors nationwide.
Most collection agencies and billing services are built for volume — thousands of clients, standardized processes, flat-rate contracts, and minimal personal service. They work for some businesses. But not for businesses that value relationships.
FAMS was built on a different premise: that a collections partner should care as much about protecting your client relationships as recovering your money. That philosophy has earned us awards, long-term clients, and a reputation in the industry that spans three decades.
No flat rates. No contingency gouging. Every engagement is priced for your specific situation.
We recover balances without damaging the client relationships you've spent years building.
Named Compliance Agency of the Year — our processes protect you at every step.
You work with one person who knows your account — not a rotating support queue.
| Feature | ✅ FAMS | National Agencies |
|---|---|---|
| Custom pricing per client | ✅ | ❌ |
| Dedicated account contact | ✅ | ❌ |
| Flexible contract terms | ✅ | ❌ |
| Relationship-first approach | ✅ | ❌ |
| No flat-rate fees | ✅ | ❌ |
| Award-winning compliance | ✅ | Varies |
"We'd tried two national agencies before FAMS. Neither came close to the recovery rates or the level of personal service. The custom pricing alone saved us thousands."— CFO — Georgia Property Management Firm
"Switching to FAMS was one of the best decisions we made. They recovered accounts we'd written off and did it without alienating a single customer."— Local Business Owner — Cherokee County, GA
"The FAMS team feels like an extension of our staff. They know our clients, they know our tone, and they deliver results consistently."— Practice Administrator — Healthcare Provider, Georgia
"After 30 years in business, FAMS has the experience and the compliance posture to handle our most complex accounts. There's no one I'd trust more."— Owner — Financial Services Firm, Georgia
Get a free, no-obligation quote. We'll review your situation and show you exactly what we can do — in plain numbers.