● Services · Third Party Collections

Professional Collections.
Maximum Recovery.

FAMS provides first- and third-party debt collection services built on 30+ years of experience, full FDCPA compliance, and a commitment to recovering your money without damaging your brand.

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Full FDCPA Compliance

Every communication is legally compliant — protecting you from costly regulatory exposure.

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Above-Average Recovery

Award-winning recovery rates recognized by major portfolio holders nationwide.

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Custom Pricing

No flat-rate traps or percentage-gouging. Pricing built around your specific portfolio.

30+
Years collections experience
100%
FDCPA compliant
Industry award wins
US
Based team, real people

Collections That Work — Without the Damage

Debt collection has a reputation problem — but it doesn't have to be that way. At FAMS, we've spent over 30 years proving that professional, respectful collections achieves better recovery rates and better client outcomes than aggressive tactics ever could.

Whether you need first-party outreach that represents your brand or third-party collections on charged-off accounts, FAMS brings the compliance infrastructure, the trained staff, and the systems to recover what you're owed.

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First Party Collections

We represent your brand — professional outreach before accounts become delinquent.

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Third Party Collections

Formal collections on charged-off or seriously delinquent accounts — fully compliant.

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Skip & Collect

We locate debtors who have moved or changed contact details and re-engage for recovery.

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Legal Referral Support

When warranted, we coordinate legal escalation with appropriate counsel.

Systematic. Compliant. Effective.

Every account is worked through a structured process designed to maximize recovery at each stage before escalating.

1

Portfolio Intake

We review your accounts, prioritize by age and balance, and build a recovery strategy.

2

Initial Contact

FDCPA-compliant notices and professional outreach across phone, mail, and digital channels.

3

Negotiation & Resolution

We work with debtors to arrange payment — protecting your recovery while showing flexibility.

4

Reporting & Closeout

Full reporting on every account — recovered, arranged, disputed, or referred for legal action.

30 Years. Award-Winning Performance.

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Award-Winning Recovery

Multiple industry performance awards — recognized by major creditors for consistent results.

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Zero Compliance Risk

Named Compliance Agency of the Year — our processes protect you from FDCPA exposure.

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Custom Pricing

No flat rates. No contingency gouging. Pricing that reflects your actual portfolio.

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Brand-Safe Communications

Professional tone calibrated to preserve client relationships wherever possible.

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SOC 2 & HIPAA Certified

Your data is protected by enterprise-grade security controls — audited and certified.

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Multi-Industry Experience

Healthcare, education, financial services, government, telecom — we know your sector.

★★★★★
"We'd written off thousands of dollars in delinquent accounts. FAMS recovered a significant portion — and did it without a single client complaint."
— Practice Manager — Healthcare Provider, Georgia
★★★★★
"FAMS gave us recovery rates we never achieved with the national agencies. And their compliance posture gave our legal team complete peace of mind."
— VP of Finance — Financial Services Firm

Ready to Recover What You're Owed?

Submit your portfolio for a free review. We'll tell you what's recoverable and what it will cost — no surprises, no obligation.