Financial Asset Management Systems, Inc. does not provide any language access services other than English. All debt collection attempts and communications from FAMS collectors, managers and personnel will be conducted in English only. Consumers may not obtain from FAMS or our debt collectors a translation of any communication into a language other than English. FAMS does not provide the option for consumers to speak with a multilingual company representative. FAMS does not provide the option for consumers to receive collection letters in their preferred language, other than English.
A translation and description of commonly-used debt collection terms is available in multiple languages on New York City’s Department of Consumer Affairs’ website, www.nyc.gov/dca.
