Education

With FAMS’ strong student loan collections infrastructure, organization, and culture across our different call centers, we are able to provide top-notch debt collection services for businesses in the education industry. Our company has been recognized as one of the most competitive agencies in the industry, having been a GSA Approved Debt Collection Services contract holder since 2000 and a Department of Education contract holder since 1997.

In 2000, 2004, and 2008, the company won a unrestricted Department of Education contract. In addition, FAMS has successfully mentored multiple small businesses under the Department of Education contract.

FAMS helps manage your account receivables with utmost quality. We help deal with collection issues professionally – be it a private student loan or federal student loan – and make sure that all options are made available for students to address their loan obligations in the most effective way such as through rehabilitation, repayment, and consolidation.

Here are some services we can help you with:

U.S. Department of Education

    • Default Recovery and Account Resolution
    • Administrative Wage Garnishment
    • Income Contingent Repayment
    • Default Prevention

State Guaranty Agencies

    • Defaulted FFELP Student Loan Collection and Resolution
    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency
    • Cohort Default Rate Reduction – Student Withdrawal and Grace Period Counseling
    • Administrative Wage Garnishment, Pre-Subrogation Programs

Secondary Markets / Loan Originators

    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency
    • Cohort Default Rate Reduction – Student Withdrawal and Grace Period Counseling
    • Due Diligence Compliance

Alternative / Private Student Loans

    • Defaulted Alternative/Private Student Loan Collection and Resolution
    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency

Campus-Based Programs

    • Perkins, Health Professions – Medicine/Pharmacy, Nursing Graduate and Disadvantaged
    • Tuition and Fees, Student Accounts Receivables, Institutional and Emergency Loans, Litigation Referrals

U.S. Department of Education

    • Default Recovery and Account Resolution
    • Administrative Wage Garnishment
    • Income Contingent Repayment
    • Default Prevention

State Guaranty Agencies

    • Defaulted FFELP Student Loan Collection and Resolution
    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency
    • Cohort Default Rate Reduction – Student Withdrawal and Grace Period Counseling
    • Administrative Wage Garnishment, Pre-Subrogation Programs

Campus-Based Programs

    • Perkins, Health Professions – Medicine/Pharmacy, Nursing Graduate and Disadvantaged
    • Tuition and Fees, Student Accounts Receivables, Institutional and Emergency Loans, Litigation Referrals

Alternative / Private Student Loans

    • Defaulted Alternative/Private Student Loan Collection and Resolution
    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency

Secondary Markets / Loan Originators

    • Default Aversion Assistance – Skip Tracing, Warm-Transfer and Late Stage Delinquency
    • Cohort Default Rate Reduction – Student Withdrawal and Grace Period Counseling
    • Due Diligence Compliance
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