Successful collection programs are a direct result of strong, experienced, customer-oriented and ethical management teams backed with superior resources and focused on results. FAMS employs a management team with years of industry experience and a reputation for putting client concerns first.
It is FAMS’ mission to gain a full understanding of our client’s accounts receivable management needs and requirements in order to customize our services and provide the desired results. FAMS is proactive in the search for better and more profitable solutions for our clients.
At FAMS we work to sustain our leadership position, with integrity, in the collection industry while strategically growing our business profitably for the benefit of our clients, employees and investors.
FAMS believes that business relationships are established on trust, commitment, and ease of doing business. We believe maintaining and cultivating those relationships is achieved by exceeding performance objectives, maintaining a zero tolerance for complaints, and by providing the best customer service in the industry.
FAMS is a client-centric service company. Our philosophy encompasses the reliability, responsiveness, respect and resourcefulness necessary to exceed our clients’ expectations.